Applicants are advised to don’t apply again and again for a new Certificate if previously issued Certificate is still valid. Instead, they should use the same Certificate again and again for different purposes.
Applicant (Citizen) can apply for RTPS Services in following modes - (i) Online (ii) through Public Service Centers (iii)Kiosk and (iv)Common Service Center.
☞Applicants can apply online any-time through any-means (Desktop, Laptop, Tablet, Smartphone etc having Internet connection) from any-where (Home, Office, Internet Dhaba, Common Service Centre (CSC) etc).
☞Applicants are advised to go through “Applicant User Manual”before applying in ServicePlus for getting services. Download it from "User Manual" section.
☞Applicants need to fill Online Application Form, upload Attachment(s) (scanned copy of service specific document at least the mandatory(*)document),and submit the Application. So, before applying for any service, they are advised to keep ready the scanned copy of those documents preferably in small sized PDF format.
☞Optional / mandatory Aadhaar based Authentication(by Name Matching and OTP on Registered Mobile)facility is available depending on service. Applicants should authenticate themselves through Aadhaar based Authentication. If Aadhaar based Authentication not done, then the Applicant should upload any one of the 12 Identity Cards approved by Election Commission of India.
☞Applicants will get online Acknowledgement along with copy of Application submitted. Download / print it for future use.
☞Applicants should ensure to submit their Application only at respective Office (Panchayat, Block cum Circle, Sub-Division, District, Division, Department etc) as per their jurisdiction. It means, they should not apply at other Office, which is not under their jurisdiction.
☞Information about Application Submission, Service Readiness / Delivery, Application Rejection etc will be sent to the Applicants through SMS / E-Mail.
☞Certificate / Sanction Order will be sent to the Applicants through SMS via download link, E-Mail id, DigiLocker and ServicePlus inbox (if applicant applied after Logging into his/her account). Download and print it from anywhere.
☞Applicants need to submit Application in prescribed Application Form duly filled-in and ink-signed with prescribed Attachment(s) to Executive Assistant (EA) at the Public Service Centers of respective Office (Panchayat, Block cum Circle, Sub-Division, District, Division, Department etc) as per their jurisdiction.
☞Executive Assistants (EA) are advised to go through "Applicant User Manual" before applying in ServicePlus on behalf of Applicants for getting services. Download it from "User Manual"section.
☞Executive Assistants (EA) should ensure to receive Applications of respective Office (Panchayat, Block cum Circle, Sub-Division, District, Division, Department etc) only as per the jurisdiction of Applicants and themselves. EA should not accept Applications pertaining to other Offices.
☞Executive Assistants (EA) will login with their UserIDs and fill Online Application Form on behalf of the Applicant. They will print online Acknowledgements (2 copies on single page), provide one copy to the Applicant, and attach other copy to the Application Form submitted by the Applicant for office record and physical verification.
☞Information about Application Submission, Service Readiness / Delivery, Application Rejection etc will be sent to the Applicants through SMS / E-Mail.
☞Certificate / Sanction Order will be sent to the Applicants through SMS via download link, E-Mail id, DigiLocker and ServicePlus inbox (if applicant applied after Logging into his/her account). Download and print it from anywhere.
☞Executive Assistants (EA) are advised to go through "Officer User Manual" before taking action (Verification Entry, Forwarding, Delivery etc) on Applications. Download it from "User Manual" section.
Before taking action (first time) on RTPS Applications submitted: -
☞Executive Assistants (EA) are advised to read both “Citizen User Manual” and "Officer User Manual" provided here in “User Manual” section.
☞Designated Officer (DO) are advised to read "Officer User Manual"provided here in “User Manual” section.
☞Admin Users (Admin) are introduced to manage and authenticate User Credentials of Designated Officers at different level like Executive Assistant (EA), Circle Officer (CO), Rural Development Officer (RDO), Child Development Project Officer (CDPO), Sub-Divisional Officer (SDO) or Officer authorized by SDO, Officer authorized by District Magistrate (DM) etc of the respective Office (Panchayat, Block cum Circle, Sub-Division, District, Division, Department etc) level. Identified Admin Users are advised to read "Admin User Manual" provided here in “User Manual”section.
